At Morocco Packages Trips, we strive to provide excellent service and ensure your satisfaction with every booking. However, we understand that circumstances may arise that require cancellations or changes to your travel plans. This Refund Policy outlines our procedures for cancellations, refunds, and associated terms.
- Booking Cancellations:
- Cancellation policies vary depending on the type of booking, the service provider (e.g., airlines, hotels, tour operators), and the specific terms and conditions of your booking.
- It is important to review the cancellation policy provided at the time of booking or contact us directly for clarification.
- Refund Eligibility:
- Refunds, if applicable, will be processed according to the cancellation policy and may be subject to administrative fees or penalties imposed by service providers.
- Eligibility for a refund is determined based on the terms and conditions of your booking and the reason for cancellation (e.g., medical emergency, travel restrictions).
- Refund Processing:
- Refunds, if approved, will be processed using the original payment method used for the booking.
- Please allow sufficient time for the refund to be processed and reflected in your account, as processing times may vary depending on your financial institution and payment method.
- Exceptions and Special Circumstances:
- In cases where the Company cancels or modifies a booking due to unforeseen circumstances or events beyond our control (e.g., natural disasters, government advisories), alternative arrangements or a refund may be provided.
- Refunds may also be considered on a case-by-case basis for extenuating circumstances, such as medical emergencies or bereavement, subject to verification and approval by the Company.
- No-Show and Unused Services:
- No refunds will be provided for no-shows or unused services unless otherwise specified in the booking terms or agreed upon by the Company.
- It is the responsibility of the traveler to notify the Company of any changes to their travel plans and to adhere to the terms and conditions of their booking.
- Contact Us: If you have any questions or concerns about our Refund Policy or the handling of your refund request, please contact us at: Morocco Packages Trips 1953 70th St, Brooklyn, NY Email: info@moroccopackages-trips.com
Please note that this Refund Policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates or modifications.
